Terms Of Trading

Trading Terms and Conditions.

By entering into a business agreement with Pier32 Ltd you agree to comply with and be bound by the following terms and conditions.

Prices - Quotes - Samples - Proofs - Origination - Orders
All prices are subject to stock availability at prevailing time.
Quotes are subject to sight of artworks and valid for 28 days from the quote date.
Prices quoted do not include VAT.
Your acceptance of our quote and the goods referred to therein is deemed as your acceptance and acknowledgement of our conditions of sale.
Samples are not returnable and are charged at cost plus delivery and insurance.
You agree to provide a layout showing print positions along with the finished artworks and pantone colour references.
If computer proofs are requested they are charged at £5.00 per design way which includes up to 3 changes.
Printed & embroidered proofs are charged at product quote price plus a £25.00 proofing charge which includes delivery & insurance.
Origination of production parts (eg. films, printing screens and embroidery jacquards) are charged as ‘Origination Costs’ unless otherwise stated to the contrary in our quote.
Orders are subject to a 4% ‘Over or Under Supply Clause’ due to the use of automated print and embroidery machinery.

Payment - Delivery
Account terms are 28 days from date of despatch unless otherwise agreed in writing.
For all other orders our terms are 'Prepaid' or '50% Deposit With Order, Balance On Delivery'.
Delivery and transit insurance are charged at cost unless otherwise agreed in writing.
Your acceptance of our invoice and the goods referred to therein is further deemed as your acceptance and acknowledgement of our conditions of sale.
Risk in the goods passes to the buyer upon delivery but equitable and beneficial ownership remains with Pier32 Ltd until full payment is received.
No claim for shortage or damaged products can be allowed unless we are notified in writing within 48 hours of delivery.
No returns can be accepted or credited unless agreed in writing by Pier32 Ltd.

Repeat Orders
Origination production parts are held on file for 6 months unless otherwise requested by the client.
After 6 months production parts will be disposed of.
Repeat orders accepted on a minimum quantity basis of 25 assorted pieces unless otherwise agreed in writing.

About Pier32

We print and embroider promotional clothing. Our garments are ethically produced and include WRAP certified, fairtrade, organic and bamboo ranges. We offer t-shirts, polos, hoodies, fleeces, baseball caps, sportswear, schoolwear, jackets, bags, towels, umbrellas, scarves and much more. Whether it's for a fundraising event, a product launch, a new uniform or for retail - we are your ethical choice.

Our ethics | Our services | Our team

Pier32 Pier32 is a company registered in England & Wales
Company No: 4748676, VAT No: 644 2714 45
Registered Office - 32 The Island, Thames Ditton, Surrey, KT7 0SQ
ORB Ethical Junction